Atšķirības

Norādītais vecais variants no patreizējās lapas atšķiras ar.

--- lv:support [2020/11/16 17:19] – [Rulonas, ServiceNet LV - nevar apstiprināt rēķinu 16.10.2020] dagne
+++ lv:support [2020/11/17 11:07] – dagne
@@ Rinda 396: / Rinda 396: @@
 Ja manuali pilda maksājumu bankā tad ar to var redzēt, un banka to referenci pārbauda, lai atbilst formātam. t.i., tur nevar būt teksts, piemēram.
 -----
+====Backup routine and politics====
+Backups are done (at least) one time in 24h, at nighttime. But we receive from customers questions about more detailed information:\\
+who is doing backups (or who is responsible about this process)\\
+where they are stored\\
+how long they are stored\\
+Backup is part of the hosting service Telia Eesti AS provides us. Telia sysadmins are responsible for monitoring the process.
+Backups are stored on hard disk and duplicated to private tape storage, also managed by Telia. There is physical separation, ie backup tapes are stored in different location than production servers. Location is still in Estonia.
+Our license agreement states that we keep the last 7 days of backups.
+----